FAQ

General questions

  • What is codelone?

Our company specializes in the sale of the software needed to develop websites. Our goal is to provide any user with an opportunity to get premium products at an affordable price. All products you can use on an unlimited number of websites (domains). We launched the project in 2020 and now codelone is one of the most popular websites that provide the best digital products for website design on the market. Currently, the collection of more than 2300 products from world-famous developers, and the number of our customers has already exceeded 10000! Join and be a part of it!.

  • Why buy from us?

You will receive original products from developers with purchase codes but at a much-reduced price tag. All files do not contain ads, viruses or malicious code. We have direct download links. You will always find something that is not freely available!

  • Why does the product cost less than the development cost?

We do not provide license keys for security reasons and no free updates for the products you downloaded. We are not developers of the provided products, so our technical support capabilities are limited.  But we do provide service to change the functionality of products and fix developer bugs but that comes under paid service.

  • How do I self-install the product?

We already created a self-installation video demo on every product page for a server installation. If you still facing a problem in installing the product you can create a ticket here:  Create a support ticket.

Please note: the buyer should already have to hosting details like username and password. For localhost: $20 will be charge for localhost setup as this requires TeamViewer or Anydesk support.

  • What if I have something else to ask?

If you have any questions after completing read the FAQ please create a request to our support service using the contactus form on the website or email us at support@codelone.com

Payment and Download

  • How to make a purchase?

To make purchases on our website, you must register on the website. After logging into your account, you will be able to order the products from the cartand pay through one of the available payment systems.

  • What payment gateway is available?

currently, we support Stripe, Paypal, and Razorpay and do accept cryptocurrency. For crypto, payment contacts us through Instagram.

  • Where can I get my purchased Item or download it?

You can download the item under the download section.

Safety and Guarantee

  • All products on the website are original?

All products presented on the website are downloaded directly from the developer websites and are original, for proof, you can check the license in the demo videos on our product page. We do not sell any products downloaded from third-party resources.

  • What are the guarantees that the products on the website do not contain malicious code, viruses, or advertisements?

We provide open-source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses, or ads.

To check the product for malicious code, for example, use the plugins Exploit ScannerWordfenceAcunetix WP SecuritySucuri SecurityAntivirus, the service VirusTotal or the scanner Aibolit.